Your privacy is very very important to us and WE WILL NOT SHARE YOUR INFORMATION WITH ANY OTHER COMPANY………EVER! We want to make your experience on the Internet as enjoyable and rewarding as possible and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

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Full Privacy Policy

Your privacy is very very important to us and WE WILL NOT SHARE YOUR INFORMATION WITH ANY OTHER COMPANY! We want to make your experience on the Internet as enjoyable and rewarding as possible and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

This privacy policy (‘the Privacy Policy’) discloses the information gathering and dissemination practices for this website. We will notify you of changes to our Privacy Policy by posting the new policy on this website. Review our Privacy Policy regularly so that you can stay informed of our practices, as they may change in the future.

By visiting our site or sending us information, you are accepting the practices described in this Privacy Policy. Your assent to these practices is essential for us to continue operating this website, including the variety of information and services it contains. Similarly, we need you to provide accurate personal information so that you can be contacted in the future. You can opt-out and decide not to provide there quested personal information. However, by doing so, you will not receive the information, product, and/or service you are requesting.

The personal information we collect includes your name and e-mail address. Other personal information that you submit is clearly labelled at the time you submit it. We use the information that we collect to provide our services, fulfil any purchase you may have made, send you our newsletter, contact you regarding new promotions, and to improve our site. You can opt out of this at any time by unsubscribing. 

When submitting any information on our website you expressly authorise us to use your personal information as explained in this privacy policy, and you consent to receiving commercial email from us, Tony and Ness Hales Online. You can expect to receive newsletters, promotions, and other similar offers. Should you wish to discontinue receiving these e-mailings simply unsubscribe using the link in the email you receive anytime and all communication will stop. 

We automatically collect certain information from visitors to, the site, such as Internet addresses browser type, Internet Service Provider (ISP), referring and exit page, operating system, time-stamps, and click stream data. We also track and analyse non-identifying and aggregate usage and volume statistical information from our visitors and customers. This information is logged to help diagnose technical problems, and to administer our site so that we can constantly improve it.

We also collect cookies to re-market to you. When you visit our site, a cookie is pt on your browser. this is for us to be able to show you future ads on various areas of the internet such as Facebook, Youtube and Google. If you want to Opt out of this, please visit Google’s ad settings. You can also view Network Advertising Initiative opt out page.

Anything you send us, post on our site, or use with our service, such as blog postings or videos, or if others send us anything about your activities or postings, we may collect such information into a file specific to you. We use this information to resolve disputes, troubleshoot problems, and enforce our customer agreements.

We take measures to prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of wrongful conduct. We may also (and you authorise us to) disclose personal information about you to credit agencies, collection agencies,and/or merchant database agencies, as we deem necessary

We do not knowingly collect personally identifiable information from children under the age of 18, nor do we knowingly distribute such information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 18, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 18.

Contact us at the address below if you want us to change or delete any information that we have about you. We will respond to your request to access, update, or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.

This website is owned and operated, or operated under agreement, by: Tony and Ness Hales, West Harling Road, East Harling, Norwich, Norfolk, NR16 2SQ  Tel: 01953 714952

Email: contactus@tonyandnesshales.com